My First Year Anniv

December 10, 2008 was the second time I started working at a call center again. And, now it's been a year. Wow for me. 

Let me just tell a story about this career. I have tried a couple of interviews with several companies before I finally got hired as an agent. It was tough. To be honest, I wasn't good on the computer then. So much for their typing skills. I remember the first time I handled a call, it was for a British account and heck, I did not understand the guy at all, when all he said was, "I'd like to check on my order please." I've heard a lot of British accents already, like in movies, or even spoken with someone in person already, but on the phone, God, I was so nervous. I liked the account, got used to it and made good friends, however, since it was just a ramp season as they call it, they have to do some downsizing, and I was part of it., by the way it was an online shopping account. I got transferred to a Tech Support account, troubleshooting for a gaming console. Same thing goes, I've always been on a panic mode. I never want to take in calls again. The fact that it was so stressful, well for me, since I was not really used to being cursed at, most of the time, (well with my parents, that's acceptable, hehe), but for these people I don't know.. i can't take it. So, after a few weeks of being regularized, I filed my resignation and even told my manager I would never ever, ever would go back working in a call center.

But looks like it did not happen. Back again with the job I thought I hated. I got to rest for 5 months before i decided to go back to taking in calls again. Reason for that is that I didn't like my work as a receptionist anymore. I realized it was more stressful to deal with your boss, (who is stubborn, haha), than deal with foreigners over the phone. And financially, it really helped since I am also currently studying.

And well, a year ago, I got hired in this wonderful company, salary may not be as big as what others offer, but definitely I got attached to the people that made my stay worthwhile. I am now on my second account in this company, because the first account I got assigned had been bought out. Learn to embrace changes as one the company's motto say.

The video I'm sharing now, is a small compilation of all the pictures from the past and present. No future yet. :)